Riich developed by the Riich Me Pte Lt, the Cambodian start-up company, based in Singapore. It is well-known as the Social E-Commerce Network that was built and dedicated for the betterment, Riich provides a Digital & E-Commerce Solutions, trade & wholesales solutions for the M-SMEs. This unique platform was integrated the Social Network and E-Commerce by giving opportunities for its users to earn from the Earning & Loyalty Program (ELP) and the opportunity to be a Netpreneur. If you are looking for additional or passive income, then Riich is the right place.

Providing New Experiences to the Next Level

To share our desire to change the way people think and act on social media and digital

solutions – by adding e-commerce functions to help our members to earn money

and build up passive income streams. We do this by facilitating large organizations to operate more effectively and efficiently with our proposed digital systems and services.

To the Micro-Businesses – The individual who wants to own an e-commerce business without having a product. The Micro-Business member can own an e-commerce store and add thousands of products to the individual stores to resell and earn PASSIVE income.

To Small & Medium Businesses- Riich Me provides an e-commerce platform that integrates sales management system (SMS), customers’ relationship management (CRM), inventory management (IM). Riich Me allows SMEs to digitize their traditional business, triple sales revenues with sales automated system and increase returned sales.

For Enterprise/Large Organizations - Riich Me simplifies the way organizations can operate on a daily/weekly/monthly/yearly basis through our diversified services, such as website and mobile app development, database, sales and enterprise resource management.

Riich Me plays an active role in Industry 4.0, integrating Business, E-commerce networks, empowered with personalized sales management and digitalizing systems.

If you have any inquiries, please feel free to email us at info@riich.me. 

It is a mandatory requirement to verify the wallet before request withdraw if you don’t verify your wallet you will not be able to request.

To verify the wallet, you can link your credit card or Paypal account.

We accept credit card, VISA, Master Card, AMEX, and Paypal for payment; for withdrawal, you can request via bank transfer or Paypal account with some transaction fee to be applied.

Unfortunately, we don’t offer a refund for the Micro or SME subscription.

Please click on "Upgrade" on the top menu, select on the "Premium" package.

[1]. Select your payment option (e.g., Paypal, RiichPAY, Visa, or Master).

[2]. Click on "Submit"

[3]. After you confirm the payment, then Premium Membership will be activated immediately.

To edit your profile information, you need to login to your account with your username and password.

1. Click on the menu on top of the home page "Besides your name"

2. Click on "Profile Information"

3. Fill up or edit the information for your profile

4. Click on "Save"

You can upload your profile photos and background by following the below steps:

To edit your profile information, you need to login to your account with your username and password.

1. Click on the menu on top of the home page "Besides your name"

2. Click on "Change profile picture."

3. Click on your profile picture, upload the image and

4. Click on "Save"

***Please do the same things for background picture.

[1]. Click  [∇] at the top-right corner and click on Profile Informations

[2]. Click on "Notification System"

[3]. Click to adjust how you get notifications and what you get notified about

[4]. Click "Save"

To find your settings:

1. Click [∇]  in the top right of any Riich page.
2. Click Settings, then click on the setting you'd like to update from the options in the left sidebar.

Settings include:

Profile Information - edit the information like your full name, email address, birthday, gender, username (e.g. https://www.riich.me/yourname, country, city and your privacy.

Settings Notification System- edit what do you want to notify.
Change Password - Edit or change the new password of your account.

Email Email notification settings - Edit if you what do you want to notify you via your email address.
Subscription Management - Update your subscription package
Activity log - Review all the activities that happens related to your Riich account.
Relationships - Edit your relationship status.

[1]. On top of the right-hand side home page, click on [∇] beside your name.

[2]. Click on "Profile" information.

[3]. Click on "Notification System"

[4]. Select what do you want to notify

[5]. Click "Save changes".

If you have lost or forgot your password, please follow the below steps: 

(1) click on "Forgot Password" below the "Sign in" button.

(2) Fill up your email address and

(3). Click "Submit"

(4). Last step: Login to your email address for the "Reset password link."

(5). Click on the reset password link

(6). Set your new password

(7). Back to the website or app, then login with your new password.

***Please check the spam mail or junks maile if you did not find an email to reset the password. If you still having an issue, please contact the support team.

Security is built into every Facebook product, and we offer several security features, such as login alerts and two-factor authentication, to help you add an extra layer of protection to your account. You can also review and update your security settings at any time. Learn more about what you can do to keep your account secure.

To keep your account safety, we encourage you to change the password of your account at least every six months or when you suspected that someone is using your account. Please follow below steps to keep your password up to date:

[1]. On top of the right hand side home page, click on [∇] beside your name.

[2]. Click on "Profile" information.

[3]. Click on "Change Password"

[4]. Enter your "Old Password"

[5]. Entry your your "New Password" and Confirm "New Password".

[6]. Click "Change Password" in order to save it.

Riich is an e-commerce solution that genuinely supports the M-SME with following membership program:

1. Micro-Business: This is an individual membership package for an individual who wants to own an e-commerce business without having a product. The Micro-Business member can own an e-commerce store and add thousands of products to the individual stores to resell and earn PASSIVE income.

2. Small Business: This package is design support to the small business to transform the traditional business to e-commerce, to maintain repeated sales, exposure to the international market, and increase sales revenue.

3: Medium Business: The most popular membership program, with a full supportive sales and marketing program such as; Sales-automated system, One-click promote the product, free ads credits, fully online support, store management, and digital consultancy, access to the wholesales order, product photography & graphic design, includes content marketing.

4. Enterprise: The truly supportive program to increase sales revenue and allows you to transform the traditional business into e-commerce completely. This package provides you a full consultancy on digital marketing and sales strategy, with personal account manager, plus new product push notification, business matching, product photography, promotional videography that you can triple your sales revenue.

The cashless payment platform that turns mobile in online banking that you can make payments easily with your smartphone without cash, you can use RiichPAY wallet for all online transactions in Riich Marketplaces, simple, fast and secured-payment platform whereby designed for the bold and genius.  

Riich PAY is a peer-to-peer payment service developed by Riich that allows people to send and receive money from a smartphone, tablet, and computer at no cost.

Riich is an all-in-one platform and a new model of business development that turns social media into e-commerce. All Riich’s members can build an e-commerce business or online store with a few clicks.

Riich provides online social network service, marketplace, and affiliate marketing, online payment gateway (RiichPAY), travel and tour packages, and much more. It is the revolution of a social network that turned a smartphone into learning, earning, and sharing. All Riich members can create a store or business profiles for FREE and submit the list of their products and services into the Riich Affiliate program, a powerful sales platform supporting the small and medium businesses by triple their revenues.

Riich also offers a Gold Business Sponsor service, which – among other benefits - aims to develop and promote products to stand out for the crowd and triple sales revenue.

Riich – is a mobile services that users easily make payments straight away from their smartphones, and the service aims to expand its options and increase the convenience offered to users by holding a variety of promotions and upgrading its service to include more offline shops, Riich’s global users can send money to each other’s for mobile payment as a means of settlement.

To use Riich PAY, users need to have a user’s profile with Riich and verify the wallet by linking up with credit card or Paypal account to receive or sending money and also when using payment and other money-transferring features.

There are preventing the Riich PAY features from being used even if a Riich account is logged in to by a third party. To maximize its strengths as a mobile service, users will be required to verify their Riich account on their smartphones each time even when making payments on the PC site, making it impossible for an unauthorized third party to use the service fraudulently. Apple Touch ID verification is also used (iPhones only) to view the user’s password and even for smartphone verification when using the PC site, fingerprint logging in will also be applied all mobile applications.

Riich also utilizes a monitoring system to detect and report accounts that are suspected of illicit activity and will work to ensure a safe and secure payment service for its users. RiichPAY will comply with the standards of EU’s financial institutions and the RiichPAY Global that will manage its service to ensure the financial security of all of its users.

Riich PAY is a peer-to-peer payment service developed by Riich that allows people to send and receive money from a smartphone, tablet, and computer at no cost.

We want this community to be bold and genius, we don't go on the number, but we focus on value. RiichPAY wallet was established by us for the betterment, to avoid any scams or fraud; it is mandatory to verify your wallet.

To verify the wallet:

[1]. Log in to your profile

[2]. At the left-hand side menu on top of the RiichPAY wallet, click on "Verify."

[3]. Fill up the name that appeared in your "card."

[4]. Fill up 16 digits of card numbers

[5]. Fill up the "Expiry" date and click on "Confirm."

You can add money into your credit by using VISA, Master card, or bank transfer:

[1]. Go to your RiichPAY wallet

[2]. Click "Add Credit"

[3]. Enter the amount of credit you want to add.

[4]. Select your payment option (e.g., Paypal, VISA, Master, or Bank transfer).

[5]. Follow the steps and confirm your payment.

It will take 4-5 business days to add the credit to your wallet if you choose "Bank transfer."

You can send credit to your friends and family around the world for free of charge, make sure you have verified your wallet before sending it.

[1]. Click on the "RiichPAY" wallet or My RiichPAY wallet on the left-hand side menu.

[2]. At the left-hand side, "Send Credits."

[3]. Enter the name (You can send credit to many people at the same time).

[4]. Enter an "Amount"

[5]. Click "Send."

You can withdraw credit directly to your local bank account or Paypal.

[1]. Click on the "RiichPAY" wallet or My RiichPAY wallet on the left-hand side menu.

[2]. At the left-hand side, "Request Withdrawal."

[3]. Enter an "Amount"

[4]. Enter your bank details such as full bank name, account name, account number, bank location, and Swift code. Please make sure to fill up the correct information.

[5]. Click "Send."

To request for payment:

1. Click on "My Wallet" then Click on "Request Withdrawal".

2. Fill up an amount that you want to request.

3. Select your payment option.

4. Select your bank account.

5. Click on "Send."

To add/link your bank account to the wallet:

1. Click on "My Wallet"

2. On the wallet click on "(+) Add Bank."

3. Fill up your bank information such as; Bank full name, Bank address, Account Name, Account Number, attached your bank statement, or passbook.

4. Choosing an account type such as; Saving or Current.

5. Click "Save"

It depends on the bank. Usually, it takes 3-5 business days to get the payment after request withdrawal.

For an Individual account, the minimum amount to request withdraw must be $50, and Business Accounts must be $100.

You can earn multiple incomes stream from Riich Marketplace and its affiliate program without having your products; you can create your ecommerce store with just a few clicks, browse your favorite products, add the product into your store, promote your store and earn passive income.

This powerful platform allows you to manage your store with your smartphone, manage your products, manage your sales agent (affiliate partners), manage the clients, keep track with your customers and sending promotion code with just a few clicks.

You can earn and withdraw your credit easily via the RiichPAY wallet and transfer any bank account or Paypal ID.

The price for products in the marketplace is different between FREE and Premium Member, all Premium Members are entitled to a special price up to 50% OFF, and there are many more advantages for Premium Account, get yours now. Click here. 

You can review your orders by the below steps:

-Click on "My Order"

-Click "View" to see your order details such as status of your order, billing and shipping information and Airway Bill of your order.

You can write a review of your seller about the service, delivery, and quality of products that you ordered, your contribution is so much crucial for other customers.

-Click on "My Order"

-Click "View" to see your order details such as status of your order, billing and shipping information and Airway Bill of your order.

-Click the "Write Review" button under the status bar.

-Click "Write Review" on the right-hand side of the seller's profile.

-Click on the stars (*****). Five stars represent for excellence service and 1 star is dedicated that the seller offers poor service.

-Add "Message" to the comment box

-Add "Photo." e.g., Photo of product that you have bought.

-Click "Submit"

Riich’s marketplaces is the dominant platform established to support to the small and medium businesses to trip their sales revenue in the most competitive business environment. We understand that small and medium businesses spend a lot of money on social network marketing with less results. Riich marketplaces and affiliate program allow every small and medium business to list their product and submit into the marketplaces for FREE, and only paying the commission fee to Riich affiliate partners or reseller when product is SOLD.

You don’t need to worry about sales anymore, all that you need to do is list products, submit to an affiliate program, tracking the sales activities, and arrange for delivery. No advertising fee, however, if you want to make your products standing from the crowd, upgrade into Business Account.

You can create your e-commerce store and promote to any countries you want, however, please be carefully check with the suppliers when you select the products to ensure that suppliers can ship the items into your market destinations.

We understand that people in many countries are not familiar with online payment yet, in the payment section, you can use any credit cards (this included your credit card) and make sure you fill up the right information in the shipping address.

To listing the products or submit the product into Riich Marketplaces, you need to create your store. Please follow the below steps:

[1]. Log into your account.

[2]. Click on "My store" at the left-hand side menu below your profile picture.

[3]. Click on "Create a new store."

[4]. Fill up your store information and click on "Save."

You can list unlimited products into Riich marketplaces; please follow the below steps:

[1]. Log into your account

[2]. Click on [Marketplaces] at the top right-hand side menu or and the left-hand side menu.

[3]. Click on Create a new product

[4]. Fill up your product information such as, product code, product name, product type, category, producer, price, click on submit product to affiliates or automated system, add the discount price, fill up brief information and product description.

[5]. Click Apply

How to add the images to product

You can add many images of your product

[1]. Click on tape [image]

[2]. Drag and drop or click to upload the images photos

[3]. Click "Apply"

How to insert video into your product?

[1]. Click on [Video] tape

[2]. Click on "Upload Video]

[3]. Click "Apply"

Others

[1]. Out of stock -- for out of stock status

[2]. Allow share

[3]. Allow discussion

[4]. Allow review

[5]. Warranty period

[6]. Product weight.

Attribute

You can create multiple attributes for your product, like size, color, etc. These attributes will be visible to buyers on the product details page. For each attribute, you can specify the price increment/decrement from the base price of the product.

With Riich - You can own your online business or e-commerce business without having a product.

1. Sign in to your account

2. Go to marketplaces or Click on Affiliate products

3. Browse the products that you want to re-sell

4. Click to view product detail.

5. Click on "Get Affiliate"

***This feature is only available for Premium Member, if you are not yet a Premium, please make sure you upgrade your membership level first. However, if you already upgrade your member to Premium Member, then the system will ask to create "Your store" to add the product to the store, and it is mandatory to have a store.

6. Click "Get Now"

You can manage your product in "my store" and click on "Manage products."

If you want to remove or cancel any affiliate product, you can follow steps:

1]. Go, "my store."

2]. Click on "My Affiliate Products"

3]. Select the product that you want to remove.

[4]. Click on "Remove Affiliate Button"

You can easily send the coupon to your customers from Riich platform, and you can select the number of customers that you want to send the coupon, to sent coupon please follow below steps:

1]. Log in to your account

2]. Go to "My store."

3]. Click on "Manage Coupon"

4]. Click on "Create a new coupon."

5]. Enter "Coupon code" (You can create any of your coupon code. e.g., HNY20OFF

6]. Fill up the Description

7]. Select the products that you want to apply the "Coupon."

8]. In the Discount type "Cart Discount" or "Card % Discount."

9]. Enter "Coupon Amount,"e.g., 30 for 30% OFF.

10]. Select Coupon Expiry date

11]. Enter "Usage limit per coupon. e.g., 1-time use, or 2-time use, leave it or enter (0) for unlimited use.

12]. Tick on [V] Active and Click "Apply" and "Save"

To send the coupon to your customers, you can click on "Customers."

13]. Select the customers that you want to send "Coupon," at this part, you can select numbers of customers as what you want.

14]. Click on "Action" button

15]. Click on "Send Coupon"

16]. Write any message for the coupon

17]. Click "Send"

If you are the reseller or product affiliate partner, you don't have the right to edit the product information or add up the price. Your commission is already added up by the product owner with a specific amount as you have seen during you click "Get Affiliate" as the selling commission will be pop up when you put the mouse over.

So you don't need to worry about product delivery, inventory. All you need to do is "Promoting" you store and improve your client base.

To edit your store information:

[1]. Click on "My store" at your left-hand side menu home page below your profile information.

[2]. Click on "Edit" at the top right-hand side of seller information?

[3]. After the edit, Click save.

The store name represented about your business name, so you can always select a store name base on your business name, you can change it. Anyway, we strongly recommend you NOT to change your store name.

If it is necessary to change the store name, you can follow the below steps:

[1]. Click on "My store" at your left-hand side menu home page below your profile information.

[2]. Click on "Edit" at the top right-hand side of seller information?

[3]. After the edit, Click save.

If your products having multi colors and sizes, you can create attributes for your product:

[1]. Go to "My store" and click on "Attributes."

[2]. Click on "Create new attribute." e.g. iPhone8- colors

[3]. Create a new attribute name and click "Save."

[4]. Go to  "Manage Attribute"

[5]. Select your attribute and click on "Sub."

[6]. Click on "Action" and select "Add new"

[7]. Create a new sub-attribute. e.g., iPhone - Black color.

[8]. then click "Save." 

Follow the steps [6], [7], [8] to add sub-attributes for other colors. 

***If your product has different sizes, you can follow the steps [1] - to [8] to create attributes for your product sizes.

How to add "Attributes" for your products.

For new product listing, in new product creation page:

[9]. Click on "Attributes"

[10]. Click "Add Attributes" and select "Add."

[11]. Select "Attributes" that you want to add to your product.

[12]. Click Select and then click "Save."

To create new attributes to your existing products.

[1]. Go to "My store" and click on "Manage products."

[2]. Click on "Edit" button

[3]. Follow the same steps [9], [10], [11], [12] above.

You can manage and set up the shipping fee base on shipping zones for your customers.

CREATE NEW SHIPPING ZONE

[1]. Go to "My store" and click on "Shipping" then select "Create shipping zone."

[2]. Create the name of your " New shipping zone." e.g., Flate rate shipping zone

[3]. Click "Add" to add a select country for your shipping zone.

[4]. Click "Enable" all the select country and Click "Save."

NEXT STEPS

[5]. Click on "Manage shippings."

[6]. Select the shipping type, e.g., Free shipping, per item shipping rate, pick up from store, flat shipping rate or weight based shipping.

[7]. Click the "Edit" button.

[8]. Click "Add" and select your shipping zone

[9]. Add the price for your shipping fee and click "Enable."

[10]. Click "Save."

You can manage and edit your shipping zone by the below steps:

[1]. Go to my store

[2]. Click on "Shipping" and select "Manage shippings."

[3]. Click the "Edit" button

[4]. Click "Save"

If you want to offer free shipping for your worldwide customers, you don't need to create a shipping zone, in the checkout page, the shipping fee will be showing as "0," and your customers don't need to pay for the shipping fee. 

However, you can always manage your shipping zone.

[1]. Go to "My store."

[2]. Click on "Shipping" and select "Manage shippings."

Customer relationship management is vital for every successful business, with Riich, you can manage your customers, maintain your customers' service, and communicate directly with your customers.

Mass message - allow you to send your message to many customers at the same time.

Send coupon code - allow you to send the "Coupon code" for your customers, or you can select any customers to offer the coupon code.

[1]. Go to "My store" and choose "Customers."

[2]. Select customers

[3]. Click on the "Action" button and select "Send message" or "Send promo coupon."

Promo coupon - is a promotional coupon or discount coupon that you want to offer to your customers. However, you need to create a coupon code first before sending it. 

You can always build a good relationship with your customers to maintain returned sales and send promo coupons to your customers in every occasional activity. 

[1]. Go to "My store."

[2]. Click on "Coupon" and select "Create a coupon."

[3]. Create your new "Promo coupon code." e.g., HNY30OFF - stand for Happy New Year  - 30 OFF.

[4]. Fill up a coupon "Description." e.g., any text that you want to send to your customers.

[5]. Select the "Products" that you offered for the promo coupon.

[6]. Select "Discount type", we recommended "Card % Discount".

[7]. Enter the amount of discount. e.g., 30

[8]. Select the expiry date

[9]. Enter "Usage limit per coupon. e.g., 1. Leave it blank or 0 for unlimited. However, we recommended you to enter "1" for one-time use only.

[10]. Click on "Active"

[11]. Click on "Save."

[1]. Go to "my store."

[2]. Click on "Coupons" and select "Manage coupon."

[3]. You can "Edit" or "delete" your promo coupon by clicking on the "Edit" or "Delete" button at the right-hand side of the coupon name.

You can manage orders and sales transactions easily with Riich's powerful platform.

[1]. Go to "My store."

[2]. Click on "Orders"

You need to update the status of the orders immediately after receiving the order from your customers.

[3]. At the status menu - select the status of the order (Order submitted, the payment received, packed, product dispatched, shipped out, delivered, or canceled).

[4]. Click "OK"

***We recommended you to keep update the status of your order so that your customers can track their order details.

It is imperative to update the tracking number immediately after receiving the order from your customers so that your customers can keep tracking their orders detail.

[1]. Go to "My store."

[2]. Click on "Orders" and select "Manage orders."

[3]. Select an order that you want to update the tracking number

[4]. Click on "Edit" at the right-hand side

[5]. Fill up "Tracking number," "Tracking Website."

[6]. Click "Save"

To create a new property:

[1]. Click on properties at the home page's left-hand side menu.

[2]. Click on post new property.

[3]. Select your listing package; we strongly recommend you to choose "Silver Package."

[4]. Select the property category

[5]. Fill up title, description, price

[6]. Select available date

[7]. Fill up property location ***It is vital to fill in the correct location of the property.

[8]. Add the "Thumbnail" picture

[9]. Add property images (You can multi-image of your property).

[10]. Select privacy "Everyone."

[11]. Click "Save"

To edit or delete property:

[1]. At your home page, click on "Properties" at the left-hand side menu

[2]. Click "My Properties"

[3]. In the list of your properties click on [≡] at the top right-hand side of the property title.

[4]. Click on Edit or Delete.

Step 1:

-Click on "Businesses" at the left-hand side menu.

-Click on "Add Business."

Step 2:

-Fill up business category

-Business type

-Fill up company name and number.

-Write about the company

Step 3:

-Add company logo

-Address, email, phone, fax, and website

-Fill up company social network such as Facebook page, Twitter, Linkedin, Youtube channel, Instagram.

Step 4:

-Select business hours

-Choose payment options

-Click "Save"

[1]. Click on "Businesses" at the left-hand side menu

[2]. Click on "My businesses."

[3]. Click [≡] at the top right-hand side of your business.

[4]. Click "Edit" or "Delete."

[5]. After finish, the edit, Click "Save."

Riich established to promote small and medium businesses to transform traditional businesses into the digital world. You can create "Unlimited" sub-business page into your business profile. 

Business sponsor and feature is the most powerful platform that you can build your business brand awareness, make your businesses stand out from the crowd, get connect with your customers, and improve your customer relationship.

You can sponsor or feature your business by the below steps:

Step 1:

[1]. Click on "Businesses" at the left-hand side menu or Click on"My businesses" at your profile page.

[2]. Select any business or sub-business that you want to promote

[3]. Click [...] at the top of the righ-hand side of your business and

[4]. Select "Edit"

Step 2:

[5]. Click on "Upgrade" or "Feature my business."

[6]. Click "upgrade now." ***For business features, you need to select the number of days that you want to feature.

[7]. Select "Payment Method"

[8]. Click "Pay now" and confirm your payment.

Step 1:

[1]. Click on "Businesses" at the left-hand side menu or Click on"My businesses" at your profile page.

[2]. Select any business or sub-business that you want to promote

[3]. Click [≡] at the top of the right-hand side of your business and

[4]. Select "Edit"

Step 2:

[5]. Click on "Permission Manager"

[6]. Select the "Permission"

[7]. Click"Save"

Step 3:

[8]. Click "Manage Admin."

[9]. Enter the name of a person that you want to add as "Admin."

[10]. Click "Add as Admin"

This option is only available for "Sponsor Business" please make sure you upgrade your businesses as the sponsor.

Step 1:

[1]. Click on "Businesses" at the left-hand side menu or Click on"My businesses" at your profile page.

[2]. Select any business or sub-business that you want to promote

[3]. Click [≡] at the top of the right-hand side of your business and

[4]. Select "Edit"

Step 2:

[5]. Click on "Send Verification Request"

[6]. Click on "Verify by Documents" and upload all the legal documents of your business.

[7]. Click on "Submit Documents."

To create a new event:

[1]. Go to the new feed or check the left-hand side menu and click "Events."

[2]. Click on "Create a new event."

[3]. Fill up your title, select category, location, address.

[4]. Select event date

[5]. Add event information

[6]. Select event type as public

[7]. Add photos to your questions (You can add multi images]

[8]. Click "Save"

To edit or delete an event:

[1]. In the home page, click on "events" at the left-hand side menu.

[2]. Then you will see a list of your events.

[3]. Select an event that you want to edit or delete, at the right-hand side of the topic's title click on [Ξ].

[4]. Select (Edit or delete).