Riich ePOS

• How do I register my ePOS Account? control_point

  It takes only a few steps to create your ePOS account. 

  1. Download ePOS App. Click here
  2. Sign-up for your account (fill-in your name, password, gender, date of birth, and email or phone number). 
  3. Verify your email or phone number. Complete the OTP code that is sent to your email/phone number. 
  4. Click on “Confirm”
  5. Select your subscription plan and type of business, Micro = Single store, Small = 03 stores, Medium = 10 stores, Enterprise = 100 stores). 
  6. Select your payment method, we recommend you to choose “ABA Pay”. 
  7. Confirm & complete your payment. 
  8. Create a store (Fill up store name, email, address, phone number, and store description). 
  9. Ready to go “Digital”. 

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• What is the payment term to activate my account? control_point

  We accepted ABA payment, Visa, Master Card, and Union Pay) and the payment must be in App payment. 

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• How do I create the product? control_point

  There is two way do add your product into the ePOS terminal.

  In ePOS App: Directly create a product with ePOS App (Advisable for a single store or Micro Business Account).

  1. Login to your ePOS App. 
  2. Click on “item” 
  3. Click on (+) to create a new item.
  4. Fill up product information
  5. Click on “Save”

   

  In Riich Business App: Riich business app is designed as the back-end for the M-SMEs business owner to manage businesses via smartphone, it is developed with a robust system with all-in-one features, where business owners can turn a smartphone into a business management device.

  1. Download “Riich Business App”, Click here. (Applicable for both Android & iOS).
  2. Create your store
  3. On the seller dashboard, click on “Catalog”
  4. Click on “Create product”
  5. Fill up product information 
  6. Click “Save”.

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• How do I connect the Blue-tooth printer? control_point

  To connect the blue-tooth printer, please follow below steps:

  1. Pair the device, go to “Phone setting”, turn on your blue-tooth.
  2. Turn on the Blue-tooth printer device
  3. At the phone setting click on “RPP02” (Printer name to pair), click pairing code “0000”, you will also find detailed information in the device manual attached with the printer.

   

  After pairing the device

  1. Open your ePOS App, login to your ePOS account.
  2. Click on the left menu and click 

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• How do I customize my receipt? control_point

  To customize your receipt, and enjoy the use of the complete feature for the M-SMEs, please go to Business App.

  1. Download Riich Business App, Click here. 
  2. Use your ePOS (username and password) to login to Riich Business App. 
  3. On the M-SMEs dashboard, click on “ePOS”
  4. Click on “ePOS Integration”.
  5. Complete your receipt information (Logo, store name, URL’s link for QR code, address, phone number), then click “Save”. 
  6. Go to your ePOS App, logout and login again to your ePOS App. 
  7. Create a ticket and print a test, to see if the receipt information is correct. 

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• How do I manage multi-stores? control_point

  To manage the multi-store, please go to Riich Business App. 

  1. Download Riich Business App, Click here. 
  2. Use your ePOS (username and password) to login to Riich Business App. 
  3. You can manage and explore business features on the “M-SMEs dashboard”. 

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• How do I add and manage staff? control_point

   To add and manage staff, please go to Riich Business App. 

  1. Download Riich Business App, Click here. 
  2. Use your ePOS (username and password) to login to Riich Business App. 
  3. On the M-SMEs dashboard, click on “Setting”
  4. Click on “User” Management. 
  5. Click on (+) to add staff. 
  6. Select user, and select the roles for your staff.
  7. Click on “Save”

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• How do I check the detailed sales report? control_point

  To check the detailed sales report and product performance, please go to Riich Business App. 

  1. Download Riich Business App, Click here. 
  2. Use your ePOS (username and password) to login to Riich Business App. 
  3. On the M-SMEs dashboard, click on “Report”.
  4. You can view your sales report based on the selected date, top sales, or less-sales products and you also can export the report to PDF or Excel format.

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• How do I create an online store that syncs with the ePOS? control_point

  Either you sign-up in ePOS App or website, once you complete your subscription and created a store, the store is automatically going “Online” at our marketplace. However, to view your store, you need to go to the Riich Business App. 

  1. Download Riich Business App, Click here. 
  2. Use your ePOS (username and password) to login to Riich Business App. 
  3. On the M-SMEs dashboard, click on “Setting”.
  4. Click on “General”, then you see your store URL, QR code and you share your store to your networks.

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• How do I order the ePOS hardware? control_point

  With our business eCo-system, we don’t recommend you to print a lot of receipts whereby you should use digital receipt and send them to your customer automatically after payment. However, if you are looking for hardware, please click here for detail. 

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